Privacy Policy
1. Scope
This Privacy Policy applies to information we collect when you visit our website, communicate with us, or interact with our products and services as described below. If you use SORM on behalf of an organization (for example, a government agency), your use may also be governed by a separate agreement with that organization.
2. Information we collect
Depending on how you interact with us, we may collect:
- Contact and account data — such as your name, work email address, phone number, organization, job title, and messages you send when you contact sales or support.
- Technical and usage data — such as IP address, device type, browser type, general location derived from IP, pages viewed, referring URLs, and timestamps. We may use cookies or similar technologies where permitted by law.
- Product and operational data — when you use SORM, we process information needed to operate the service (for example, authentication events, audit logs, and content you or your organization submits within the application). The types of data depend on how your organization configures and uses the product.
3. How we use information
We use information to:
- Provide, maintain, secure, and improve our websites and products;
- Respond to inquiries, provide support, and communicate about services;
- Analyze usage in aggregate to understand performance and improve user experience;
- Comply with law, enforce our terms, and protect the rights, safety, and security of our users and the public.
4. Legal bases (where applicable)
Where required by applicable law (for example, in the European Economic Area or United Kingdom), we process personal information on bases such as: performance of a contract, our legitimate interests (balanced against your rights), compliance with legal obligations, or your consent when we ask for it.
5. How we share information
We do not sell your personal information. We may share information with:
- Service providers who assist us with hosting, analytics, communications, security, and similar functions, subject to confidentiality and processing obligations;
- Your organization if you access SORM through an employer or agency account;
- Authorities when required by law or to protect rights and safety.
If we are involved in a merger, acquisition, or asset sale, we may transfer information as part of that transaction and will notify you as required by law.
6. Retention
We retain information for as long as necessary to fulfill the purposes described in this policy, meet legal, accounting, or reporting requirements, resolve disputes, and enforce agreements. Retention periods vary depending on the nature of the information and applicable contracts.
7. Security
We implement administrative, technical, and organizational measures designed to protect information. No method of transmission or storage is completely secure; we encourage organizations using SORM to follow good security practices and applicable policies.
8. Your choices and rights
Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal information, or to object to certain processing or to portability. You may also have the right to lodge a complaint with a supervisory authority. To exercise rights, contact us using the details below. If you are an end user of SORM through an organization, that organization may be responsible for handling some requests.
9. Changes to this policy
We may update this Privacy Policy from time to time. We will post the updated policy on this page and revise the effective date. If changes are material, we will provide additional notice as appropriate.
10. Contact
Questions about this Privacy Policy or our privacy practices may be directed to sales@stratapointgroup.com or to Strata Point Group at the contact information we provide on our website.